Refund or Cancellation Policy

In the event that you cancel your use of our service, you will receive a full refund, and any fees you paid will be credited to your account:

• Before you pay or finish the support application, you can cancel your service request for any reason, including service fees.
• You can cancel your support service request for any reason, but you must do so within 30 minutes in the case of an urgent support application if you pay within one hour of your support bookings.
• If we are unable to provide you with support, you will receive a full refund.
• Within 25 to 90 days (depending on card issuers, payment method, etc.), the total amount of your fees will be refunded to your accounts. as a result of banking procedures. In the quickest possible time, your funds will be credited to an account used during an order process.
• For the cost of the refund, an administrative fee of up to $20 will be added.
• Stripe, Paypal, truecommerce, Spreedly, payumoney, Visa/Mastercard, and other electronic payment services may see their refund fees change. Other payment gateway methods may no longer reimburse merchants or customers for fees they charge.

Note:

• Once your support application has been generated, there will be no refund. You will no longer be able to make a cancellation request until our Service and Support team receives application ID confirmation from the supplier, agency, or department responsible for your order. We will not be able to refund the visa, application, service, support, etc. fee once it has been sent to your email address with your order for the application, document processing, etc.
• within one hour of your support services booking with us.
• Once your Visa is delivered to the email address you provided, there will be no refund. In the event that you didn't receive an email, if it's not too much trouble, browse your spam email envelope, or think of us back right away.
• If you submitted your application with incorrect information by accident, you will not be eligible for a cancellation or refund. Before you leave, we strongly urge you to compare your application confirmation letter to the information in your personal and travel documents. We firmly suggest that you check your application, letter reports data with your identification and individual data before flight or at all.

Please be aware that due to banking and payment gateway procedures, the refund process may take 25 to 90 days, or even 180 days, in some instances. In the quickest possible time, your funds will be credited to an account used during an order process. The bank fees would be deducted from the refund amount if it was sent to the bank account or the credit/debit card account.

The amount of the refund would be calculated based on the cancellation policy as outlined above, and the payment would be returned to the person who paid us.